independent, certified experts
Germany-wide at standard price
Consultation Mon-Fri: 8:00 am to 4:00 pm

FAQ

Auf dieser Seite finden Sie die Antworten auf die häufigsten Fragen.

Im ersten Teil finden Sie den Demo- Protokolle in allen zur Verfügung stehenden Sprachen.
Im 2. Teil sind die FAQ in deutscher Sprache und
im 3. Teil finden Sie diese in englisch.

On this page you will find the answers to the most frequently asked questions.

In the first part you will find the demo protocols in all available languages.
In the 2nd part you will find the FAQ in German and
in the 3rd part you will find them in English.

Questions about the process Bild

How does a Purchasing Support work? Bild

After the automotive expert has arranged an appraisal appointment with you, he drives to the vehicle location on the day of the appraisal. There he discusses the procedure of the inspection with the provider and clarifies whether a test drive is possible, the vehicle documents are available and the lifting platform, if available, can be used. After that, the expert will start the vehicle inspection in your presence, pointing out defects as well as their repair costs and advising you on the vehicle purchase. Based on this information, it can be assessed whether the condition of the vehicle corresponds to that of the advertisement and whether the purchase price is appropriate.

In the inspection:

  • he works through a checklist of over 150 motor vehicle features
  • he checks the function of all equipment features
  • he performs a thorough inspection of the vehicle, a test drive and a test run of the drive unit
  • he measures the paint thicknesses on all parts of the body for accident testing
  • he examines the underbody of the vehicle, if a lifting platform is available

Documents or photos are not created during the purchase escort. For more information, please refer to the respective service description.

A Car Purchasing Support is only available in German!