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FAQ

Auf dieser Seite finden Sie die Antworten auf die häufigsten Fragen.

Im ersten Teil finden Sie den Demo- Protokolle in allen zur Verfügung stehenden Sprachen.
Im 2. Teil sind die FAQ in deutscher Sprache und
im 3. Teil finden Sie diese in englisch.

On this page you will find the answers to the most frequently asked questions.

In the first part you will find the demo protocols in all available languages.
In the 2nd part you will find the FAQ in German and
in the 3rd part you will find them in English.

Information Bild

How do I use and top up Prepaid Credit? Bild

You select the item Top up Prepaid Credit.
Depending on how much you would like to top up, choose the amount in steps of € 100 in the following window. From € 400 you get discounts.
You can then pay this amount conveniently by using payment in advance, PayPal or credit card.
After the payment, the credit balance will be displayed in your customer account and can be redeemed.

  Prepaidguthaben_Kundenkonto

If you then order a report,

please select in the payment process

that you want to use the credit.

 

 

Prepaidguthaben_Kundenkonto

 

You can find a convenient

overview of the use of credit

in your customer account

under “Credit account”.