Auf dieser Seite finden Sie die Antworten auf die häufigsten Fragen.
Im ersten Teil finden Sie den Demo- Protokolle in allen zur Verfügung stehenden Sprachen.
On this page you will find the answers to the most frequently asked questions.
In the first part you will find the demo protocols in all available languages.
Questions on services
You have found the vehicle of your dreams on the Internet and would like to have it inspected by one of our automotive specialists to take advantage of their expertise and short distance to the vehicle location. To make it easier to decide which service best suits you and your needs, you need to ask yourself a few questions first:
- What type of vehicle is it?
- What kind of appraisal do you want?
- Would you like to join the appraisal?
- Have you already decided to buy the vehicle and would just like some support in the buying process?
1. The correct type a vehicle
You have found your dream car on different used car portals. This means that the vehicle type you need to select via our category list has already been determined. Here you will find the individual characteristics that are decisive for proper classification:
Car: All vehicles under 26 years old and with a total permissible weight of max. 3.5 t.
Oldtimer: All vehicles over 26 years old and with a total permissible weight of max. 3.5 t.
Bikes :Two- and three-wheeled vehicles younger than 26 years old. Older vehicles must always be registered as oldtimers.
Caravan: All vehicles with RV inventory and less than 26 years old.
Trucks: All vehicles under 26 years old which exceed the maximum permissible weight of 3.5 t.
For special cases, please send an inquiry through our inquiry form.
Note: If it turns out after placing the order that the vehicle to be inspected belongs to a different vehicle category, this will involve a rebooking or withdrawal of the order, which may result in longer processing time and fees. Therefore, make absolutely sure that you select the correct vehicle category before placing the order.
2. Decision about the performance
The selection of the service depends on your request for specific information and your position in the decision-making process.
Case 1: You are only interested in the condition of the vehicle?
In this case, the check is the right service. It includes a condition appraisal of the most important vehicle features and components, as well as photographic documentation of the vehicle and its defects. The number of assessed features varies depending on the type of vehicle.
Case 2: In addition to the condition appraisal, are you also interested in the vehicle's value?
In this case, the first class check would be the right choice. In addition to the condition appraisal. The automotive expert will also present recognizable factors influencing the value of the vehicle.
The services "Check" and "First class check" will be carried out by a local automotive expert without your presence. The appointment is arranged directly between the expert and the provider or vehicle owner. The appraisal with photos is then made available to you via your customer account.
Case 3: You are determined to buy the vehicle, but want professional support?
In this case, you order purchasing support. You meet with the automotive expert at the location of the vehicle of your choice. The expert checks the condition of the vehicle in your presence and informs you about the overall condition, existing defects and the need of repair of the used car. You will also receive a report about the vehicle's value, which can be an important argument in a purchase negotiation. The service " purchasing support " does not include any documents, as you will receive the information at first hand.